we work hard to process your order within 1-3 business days after placing your order. all domestic orders will be shipped via USPS, including orders shipped to APO/FPO/DPO.
orders placed on fridays after noon will not be processed until the following monday. orders placed on a holiday will be processed within 1-5 business days after the holiday.
orders placed with expedited shipping will be processed + shipped that day if they are placed before 10 am mt. if your order is placed after 10 am mt it will be processed + shipped until the next business day (monday-friday). please take that into account when selecting expedited shipping as it may affect your expected delivery date. we cannot guarantee shipments will be delivered on weekends.
typically, your package should be delivered to you within 2-9 business days after it has left our warehouse in lindon, utah. zoco is not responsible for lost, stolen, or damaged packages. if your package is lost or stolen, we recommend you contact the carrier to file a claim or your local authorities.
all international orders are shipped via USPS. typically, your package should be delivered to you within 15-21 business days after leaving our warehouse. this may vary depending on the customs process in the destination country. customers may be charged duties + tariffs on their international orders at the time of delivery in the local currency. zoco is not responsible for any country specific tariffs or duties. customers will incur any costs associated with duties, taxes, and/or customs. if you used a promo code or received any discount on your order, you will be charged taxes or duties on the original prices. zoco will not alter any invoices or pricing in an attempt to avoid international fees or charges.